Shipping Policy
Effective Date: January 8, 2025
Thank you for shopping with Glaspl Glasni! We want to ensure that your shopping experience is as smooth and convenient as possible. Please review our shipping policy to understand how we handle orders, deliveries, and related concerns.
1. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an order confirmation email once your order has been received and is in processing.
2. Shipping Methods and Delivery Times
We offer several shipping methods to meet your needs:
- Standard Shipping: Typically takes 5-7 business days (depending on the destination).
- Expedited Shipping: Arrives within 2-3 business days.
- International Shipping: Delivery times vary depending on the destination and customs processing, typically within 10-14 business days.
Please note that shipping times are estimates and are not guaranteed. We are not responsible for delays caused by weather, holidays, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated based on the weight of the items in your order, your shipping destination, and the chosen shipping method. You can view your shipping cost at checkout before completing your order.
Free Shipping: We offer free standard shipping for all orders over $50 within the United States.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package through the shipping carrier’s website.
5. International Shipping
Glaspl Glasni ships internationally to a variety of countries. Please be aware that customs fees, taxes, and duties may apply upon delivery. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more information.
6. Incorrect Address
Please ensure that the shipping address you provide is correct. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you notice an error in your shipping details, contact us immediately at info@glasplglasni.com or call our customer service hotline at (701) 298-8233.
7. Shipping Restrictions
Some items may have shipping restrictions depending on the destination. In such cases, we will notify you before proceeding with the shipment. Please check our website for any product-specific shipping restrictions.
8. Damaged or Lost Items
In the rare event that your package is lost or damaged in transit, please contact us immediately at info@glasplglasni.com. We will investigate the issue and, if applicable, assist in processing a claim with the shipping carrier.
9. Returns and Exchanges
For information on returns, exchanges, and refunds, please refer to our Return Policy page. We strive to ensure that you are completely satisfied with your purchase.
10. Customer Service
If you have any questions or concerns about your order or shipping process, please feel free to contact us at:
- Email: info@glasplglasni.com
- Phone: (701) 298-8233
- Address: 3200 22nd St S #421, Fargo, North Dakota, United States
We are happy to assist you!
Please Note: Shipping times and policies may vary depending on external factors and are subject to change. For the most up-to-date information, check our website regularly or contact us directly.
This Shipping Policy is effective as of January 8, 2025. For more information about our services, visit www.glasplglasni.com.